Opened Saturday 30 March

St Michael's Church

Chester: A Life Story is located in the heart of historic Chester, in a beautiful Grade II listed church on the incredible Medieval Rows.

Monday - 10am - 5pm

Tuesday - 10am - 5pm

Wednesday - 10am - 5pm

Thursday - 10am - 5pm

Friday - 10am - 5pm

Saturday - 10am - 5pm

Sunday - 10am - 5pm

Last entry 4.30pm

Getting Here


If you’re a cyclist, we salute you. We have one life, one planet, and one opportunity to make a difference.

If you cycle here, there’s a bike park opposite us on Bridge Street. The city boasts over 2,500 bike parking spaces. Route planners on Chester Cycle City here


With direct links to Manchester, Liverpool and London, it is easy to get to Chester by rail. Chester Railway Station is a 20 minute walk to us, or a 10 minute taxi ride which will set you back roughly £7.

Plan your journey to Chester

Chester Railway Station info

Park & Ride

Chester has four Park & Ride locations across the city, operating every 12 – 15 minutes. Tickets cost £2 return per adult, children are free if accompanied by a paying adult.

For further information, including routes, maps, ticket information and schedules, visit Cheshire West and Chester.


There are lots of buses into and around Chester. The main bus station is Chester Bus Interchange, which is a 10 minute walk from us. The nearest bus stops are the Park & Ride stop on Pepper Street (Stand M) and Stop X on Grosvenor Street.

Car parking

The nearest car parks to our venue:

  • NCP Pepper Street, CH1 1DF (2 minute walk to us)
  • Grosvenor Shopping Centre, CH1 1EA (3 minute walk to us)

More car parks listed here.


King Kabs Taxis is Chester’s largest taxi company of 500 cars. Their office and taxi rank is situated just a few buildings away from us.

Taxis can be booked in advance 01244 343434 or online. You can also book a taxi from their office.

Drop off / pick up points

It is possible to be dropped off by car or taxi outside our doors.

There is a large turning area outside King Kabs here

Tourist information

The Visitor Information Centre is located in Chester Town Hall, Northgate Street, CH1 2HJ.

As you can see there are loads of ways to visit us! Please be green and use public transport if you can. We can't wait to see you. Safe travels!


Wheelchair users or limited mobility

Our venue is sadly not fully accessible, due to its raised location on Chester’s Medieval Rows. We’ll do whatever we can to help, and have compiled some information we hope you find useful in deciding whether to come.

  • The front door is accessed via five steps from Bridge Street, and six steps with a central handrail from Pepper Street.
  • There are three steps with a handrail to the rear of the venue.
  • Once on site, the attraction is fully wheelchair accessible.
  • We do not have any storage space available for wheelchairs.

If you have limited mobility and would like to visit us, please contact us to arrange your visit; we will be happy to provide assistance.

Accessible toilet

There is one standard accessible toilet, located at the back of the attraction. The toilet has support rails, an emergency pull chord, and an accessible height sink with lever taps.

Support dogs

All support dogs are welcome at Chester: A Life Story. Drinking water for dogs can be provided on request.


For those visiting with babies, buggies can be pushed around the attraction. We do not have storage for buggies. A baby change unit is located in the accessible toilet located towards the back of the attraction. Breast-feeding is welcomed in our venue.


A number of seats are available throughout the attraction, if you wish to sit and rest.